Understanding Cleaning Service Inclusions
- Garrett Cooke

- Feb 11
- 4 min read
When you hire a cleaning service, what exactly are you paying for? It’s a question I often ask myself before booking any professional help. Cleaning service inclusions can vary widely, and knowing what’s included helps you avoid surprises and ensures you get the value you expect. Whether you’re managing a busy office or maintaining a cozy home, understanding these details is key.
What Are Cleaning Service Inclusions?
Cleaning service inclusions are the specific tasks and areas covered by a cleaning company during their visit. These can range from basic dusting and vacuuming to deep cleaning carpets or sanitizing bathrooms. Every company has its own list of what’s included in their standard package, and some offer add-ons for specialized needs.
For example, a typical office cleaning service might include:
Emptying trash bins
Dusting desks and surfaces
Vacuuming carpets or mopping floors
Cleaning restrooms and replenishing supplies
Wiping down kitchen areas
But what about windows, upholstery, or high-touch areas like door handles? These might be extra. Knowing this upfront helps you decide if the service fits your needs or if you need to request additional tasks.

Why Understanding Cleaning Service Inclusions Matters
You might wonder, “Why should I care about the fine print?” Here’s the deal: if you don’t know what’s included, you might expect more than what’s delivered. That leads to frustration and wasted money. On the flip side, understanding inclusions lets you tailor the service to your exact needs.
For instance, if you run a business in Kittery, ME, and want to maintain a healthy workspace, you might prioritize sanitizing high-touch surfaces. If your cleaning service doesn’t include that, you’ll want to add it or find a provider who does.
Also, clear expectations help build trust. When both you and the cleaning company know what’s on the list, the service runs smoothly. You get a spotless space, and they get a happy client.
Common Cleaning Service Inclusions Explained
Let’s break down some of the most common inclusions you’ll find in cleaning service packages:
Surface Cleaning and Dusting
This usually covers wiping down desks, countertops, shelves, and other flat surfaces. It’s essential for removing dust and allergens. Some companies use microfiber cloths to trap dust better.
Floor Care
Vacuuming carpets and rugs or mopping hard floors is standard. However, deep carpet cleaning or floor polishing might be extra. If you have hardwood floors, ask if they use appropriate cleaners to avoid damage.
Trash Removal
Emptying trash bins and replacing liners is almost always included. It’s a simple task but crucial for maintaining cleanliness and hygiene.
Restroom Cleaning
This includes scrubbing toilets, sinks, mirrors, and replenishing soap and paper products. It’s a vital part of any cleaning service, especially in offices or public spaces.
Kitchen or Breakroom Cleaning
Wiping down counters, sinks, and appliances like microwaves is common. Some services also clean inside refrigerators or ovens, but that’s usually an add-on.
High-Touch Area Sanitizing
In today’s health-conscious world, sanitizing door handles, light switches, and elevator buttons is increasingly important. Not all services include this by default, so check if it’s part of your package.
Window Cleaning
Interior window cleaning might be included, but exterior window washing often costs extra. If you want sparkling windows, clarify this upfront.
How to Choose the Right Cleaning Service Based on Inclusions
Choosing a cleaning service isn’t just about price. It’s about value and fit. Here’s how I approach it:
List Your Priorities
What areas or tasks matter most? For example, if you have a busy office, restrooms and high-touch surfaces might be top priority.
Compare Inclusions
Ask each company for a detailed list of what’s included. Don’t hesitate to request a written checklist.
Check for Flexibility
Can you add or remove tasks? Some companies offer customizable packages, which is great if your needs change.
Read Reviews and Ask for References
See what other clients say about their thoroughness and reliability.
Confirm Scheduling and Frequency
How often do they clean? Daily, weekly, or monthly? Make sure it matches your needs.
Understand Pricing
Sometimes a lower price means fewer inclusions. Make sure you’re not sacrificing important tasks to save a few dollars.
By following these steps, you’ll find a cleaning service that fits your space and budget perfectly.

What to Expect During Your First Cleaning Service
The first cleaning session sets the tone. Here’s what usually happens:
Walkthrough and Assessment
The cleaner or manager might inspect your space to understand your needs.
Review of Inclusions
They’ll confirm what’s included and discuss any special requests.
Cleaning Process
The team will follow their checklist, focusing on the agreed tasks.
Feedback Opportunity
After the job, you can provide feedback to ensure future cleanings meet your expectations.
If you notice something missing or want to add a task, speak up. Good companies appreciate clear communication.
Tips for Maximizing Your Cleaning Service
To get the most from your cleaning service, consider these tips:
Declutter Before Cleaning
A tidy space allows cleaners to work efficiently and reach all surfaces.
Communicate Special Requests
If you want extra attention on certain areas, let the team know.
Schedule Regular Cleanings
Consistency keeps your space healthier and reduces the need for deep cleans.
Use Eco-Friendly Products
If you prefer green cleaning, ask if the company offers this option.
Inspect Periodically
Check the quality of work and provide feedback to maintain standards.
By taking these steps, you ensure your space stays spotless and your investment pays off.
Why Local Expertise Matters in Cleaning Services
Choosing a local cleaning company has distinct advantages. They understand the specific needs of homes and businesses in Kittery, ME, and surrounding areas. Local companies are more accessible, responsive, and invested in building lasting relationships.
For example, Kittery Office Cleaning focuses on reliable and professional services tailored to local clients. They know the climate challenges, common building types, and community expectations. This local knowledge translates into better service and happier customers.
If you want a cleaning partner who truly understands your space, look for a company rooted in your community.
Understanding cleaning service inclusions is the first step toward a cleaner, healthier space. When you know what’s included, you can make informed decisions, avoid surprises, and get the best value for your money. Whether it’s your office or home, clear communication and the right expectations lead to a spotless environment you can be proud of.
Ready to find a cleaning service that fits your needs? Explore options and ask the right questions. Your space deserves it.




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